Shipping & Returns

Welcome to www.catelebon.co.uk . and mainly are shipped via Express Mail Service. Enjoy fast shipping delivery or Choose Faster Shipping. Please make sure your items, shipping address and recipient name and we don't responsible for your lost shipment.

Cancel Order Policy

If you want to cancel your order, please contact our customer service after you order within 6 hours, before item don't be delivery. So sorry that we can't cancel order when shipping them out. Thank you for your understand. If you insist to cancel your order, please observe our return policy. Some non-refundable credit card charge is deducted from the credit amount.

Return Policy

If you want to return your item, please contact our customer service team within 3 days when you received them. Please provide your name and order ID when contacting our customer service. All return items must keep their original condition. Not worn, altered or washed, with all tags attached, and you have to pay the return fee, shipping costs, restocking fee.

Exchange Policy

Please contact us with your name and order ID when you want to exchange different size or color within 3 days. If you want to exchange other styles, you have to pay price spread. You also must contact our customer service team, they will help you. All exchange products, must keep their original condition. Not worn, altered or washed, with all tags attached. Need pay restocking fee, twice shipping fee.
In order to ensure your befits, please make sure your order information. Have any questions,please contact us freely.
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